Privacy Policy
Last Updated: January 2025

FGP Midwest (“we,” “us,” “our”) operates as part of Epoxy Twins, LLC. We are committed to protecting your privacy and being transparent about how your information is used. By visiting our website, using our online store, or interacting with our training, support, or ordering systems, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

Contact details: Name, email, phone number.

Order information: Shipping address, billing address, products purchased.

Contractor workflow info: Business name, contractor tier, purchase history.

Technical info: Browser type, IP address, device identifiers.

Communication history: Texts, calls, emails, and chat interactions through GHL, Square, or our website.

Training registration info for in-person or online courses.

We do NOT sell your data.

2. How We Use Your Information

We use your information to:

Process and deliver orders.

Provide product recommendations and technical support.

Communicate freight needs, pickup instructions, or backorder notices.

Improve website experience and product offerings.

Verify contractor status and pricing tiers.

Send confirmations, reminders, receipts, and updates.

3. Sharing of Information

We only share information with:

Square (payment + order processing)

Shipping carriers (UPS, FedEx, freight)

GHL (communication + support)

Training partners (only when needed for event coordination)

Legal authorities when required by law.

We do not sell or rent customer information.

4. Cookies & Tracking

We use cookies to:

Improve checkout flow

Track analytics

Deliver relevant ads

Users may disable cookies but some features may not function.

5. Data Security

We use industry-standard encryption and secure platforms (Square, Stripe, GHL).
We restrict access to personal information internally.

6. Your Rights

You may:

Request a copy of your information

Request correction

Request deletion (unless tied to tax or legal obligations)

Opt out of marketing messages

Contact: [email protected]

7. Policy Updates

We may update this policy as our services evolve. The “Last Updated” date will reflect any changes.